CoSup Gaming Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website or our Forms (Survey Formulas or Registration Formula or any other Form we publish).

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

CoSup Gaming collects the following data:

Personal identification information (name, email address, etc.) depending on the form you fill out.
Pseudonymised data (Discord IDs).
Additional information (school, data you enter in text or other input fields, etc.).

How do we collect your data?

You directly provide CoSup Gaming with most of the data we collect. We collect data and process data when you:

Voluntarily write an application on our /jobs page.
Voluntarily fill out the contact us form.
Use or view our website via your browser’s cookies.

CoSup Gaming may also receive your data indirectly from the following sources:

Game servers we provide.
Surveys and registrations you have filled out for other activities and services you provide.
Surveys that are linked to from this website.
Your activity on our Discord server.

How will we use your data?

CoSup Gaming collects your data so that we can:

Display relevant information to you on our website.
Process your enquiries via our contact form.
Process your application on the /jobs page.
Perform pseudonymised and/or anonymised statistics on forms you submit and messages you send in our discord server.

How do we store your data?

CoSup Gaming securely stores your data in Germany under the use of industry best practices like containerisation, etc.

CoSup Gaming generally will keep your application and form data for 6 months. Once this time period has expired, we will delete your data from our servers and email accounts unless we need it to complete the services we provide. Unused data that is kept longer than 6 months is pseudonymised or encrypted with AES-256bit or both.

Marketing

CoSup Gaming will not directly send you marketing material about our services and products. Information about our services and products will be found on the website and social media channels.

CoSup Gaming would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access

You have the right to request CoSup Gaming for copies of your personal data.

The right to rectification

You have the right to request that CoSup Gaming correct any information you believe is inaccurate. You also have the right to request CoSup Gaming to complete the information you believe is incomplete.

The right to erasure

You have the right to request that CoSup Gaming erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that CoSup Gaming restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to CoSup Gaming’s processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that CoSup Gaming transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +352 691 825 951 at 1-2 PM GMT+2

Or write to us: [email protected]

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org

How do we use cookies?

CoSup Gaming uses cookies in a range of ways to improve your experience on our website, including:

Understanding how you use our website.
Verifying that you are a real user.
Providing general functionality.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – CoSup Gaming uses these cookies so that we recognise you on our website and remember your previously selected preferences.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The CoSup Gaming website contains links to other websites. Our privacy policy applies only to our website, our services, and our forms, so if you click on a link to another website or a link on our website that leads to another website, you should read their privacy policy.

Changes to our privacy policy

CoSup Gaming keeps its privacy policy under regular review and places any updates on this web page. This document was last updated on 25th July 2023.

How to contact us

If you have any questions about CoSup Gaming’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us: +352 691 825 951 at 1-2 PM GMT+2

Or head over to our contact page

How to contact the appropriate authority

The User has the right to file a complaint with their local data protection authority if they are concerned about the processing of their Personal Data.

The contact details of the data protection authority in Luxembourg, which is the National Data Protection Commission (or the Commission nationale pour la protection des données, CNPD) are the following:

Telephone number: (+352) 26 10 60 -1

Website: https://cnpd.public.lu/fr.html

Online form: https://cnpd.public.lu/fr/particuliers/faire-valoir/formulaire-plainte.html (French) or https://cnpd.public.lu/en/particuliers/faire-valoir/formulaire-plainte.html (English)

Address: 15, Boulevard du Jazz, L-4370 Belvaux.